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Verify the Windows Agent Installation

Perform the following checks to see if the Windows agent successfully installed.

Check the Status of the Windows Agent Service

  1. Open a PowerShell terminal or Command Prompt window as administrator.

  2. Enter the command to check status for the lwdatacollector service:

    C:\Users\Administrator> sc.exe query lwdatacollector (in Powershell)

    or

    C:\Users\Administrator> sc query lwdatacollector (in Command Prompt)

  3. Verify that the LWDataCollector service is running:

    SERVICE_NAME: LWDataCollector
    STATE: RUNNING

    windows-verify-lwdatacollector.png

    Alternatively, open Task Manager, select the Services tab, and verify that the LWDataCollector service is running.

Check the Status of the Windows Agent Driver

  1. Open a PowerShell terminal or Command Prompt window as administrator.

  2. Enter the command to check status for the lwdcs driver:

    C:\Users\Administrator> sc.exe query lwdcs (in Powershell)

    or

    C:\Users\Administrator> sc query lwdcs (in Command Prompt)

  3. Verify that the lwdcs service is running:

    SERVICE_NAME: lwdcs
    STATE: RUNNING

    windows-verify-lwdcs.png